Guest rooms will be under renovation from April 16 to April 22, 2025.

Accommodation policy

【Privacy Policy】

At our hotel, we recognize the importance of personal information protection. We believe it is our social responsibility to comply with laws and exercise the utmost care in safeguarding our guests' personal information. To ensure our guests feel secure and safe during their stay, we have established our hotel's Privacy Policy and will strictly adhere to it.

  1. Acquisition of Personal Information

    • When we collect personal information from guests, we will clearly state the purpose for which that information will be used (hereinafter referred to as "Purpose of Use") in advance.
      However, in the following cases, we may omit stating the Purpose of Use:
    • When personal information is provided through inquiries via our website, telephone, fax, or email.
    • When personal information is obtained through business card exchanges.

  2. Scope of Personal Information

    • The personal information we typically collect from our guests includes the following:
    • Your name, workplace, and contact details (phone number, fax number, email address, and if booking via email, your home address).
    • If the guest staying is different from the person making the reservation, the personal information of the person making the reservation.

  3. Purpose of Use of Personal Information

    • The personal information provided by our guests will not be disclosed to any third party, except in the following cases:
    • With the guest's consent.
    • When disclosure is required by law or by relevant government agencies.
    • When the information is disclosed in a state where individual guests cannot be identified.

  4. Disclosure of Personal Information to Third Parties

    • The personal information provided by our guests will not be disclosed to any third party, except in the following cases:
    • With the guest's consent.
    • When disclosure is required by law or by relevant government agencies.
    • When the information is disclosed in a state where individual guests cannot be identified.

  5. Joint Use of Personal Data

    • Our hotel may disclose guest personal information to external service providers to the necessary extent for business operations.
      This includes, but is not limited to, sharing guest names and addresses with companies entrusted with "accommodation reservation" services, as well as delivery services for lost and found items or other deliveries.

  6. Security Management of Personal Information

    • Regarding the management of guest personal information, our hotel appoints a responsible manager and implements appropriate management measures. We strive to prevent the outflow of personal information to external parties.

  7. Protection of Personal Information on Linked Sites

    • Our hotel cannot be held responsible for the security of personal information on third-party websites linked from our site. We kindly request that guests check the privacy policies or similar documents of those linked sites themselves regarding the protection and management of personal information.

  8. Changes to This Policy

    • Should there be any changes to the acquisition, scope, or purpose of use of guest personal information, we will post an announcement on our website to inform you of the latest information.
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